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Mail merge quota issue

We purchased a premium account for mail merge with an understanding that we can send 300 emails in a day (24 hour day) but still after sending 100th email from the mail merge sheet, there comes a message that you have reached your daily limit. We are sending the mails through our one gmail account only and not from any other account.

Some day it also happened that right from the first mail, the message came that you have reached the today's limit of your quota. I have raised the tickets also which are showing as being processed. May I know why this problem is actually happening and whether it will be resolved or not.

If you think proper I can send you the necessary screen shots etc.

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